Professional Summary
Efficient administrative and HR professional with proven expertise in employee onboarding, records management, and office coordination for diverse teams. Skilled in HRIS, calendar management, and confidential communication, delivering seamless support to executives and staff. Track record of improving process efficiency and ensuring compliance in dynamic, fast-paced environments.
Work Experience
HRM Administrative Assistant
Dragados Canada Inc. | Toronto
- Processed and maintained employee records for 200+ staff using ADP Workforce Now, ensuring accurate documentation, timely updates, and compliance with HR policies.
- Led the creation and automation of a new onboarding presentation, streamlining training for 20+ new employees and reducing onboarding time by 50%.
- Coordinated end-to-end onboarding for 20+ hires, standardizing orientation packages and collaborating with hiring managers—achieved a 25% reduction in new hire processing time and a 15% increase in orientation feedback scores.
- Sourced and screened 120+ candidates via LinkedIn Recruiter, Indeed, and HRIS systems, increasing successful hires by 30% across departments.
- Conducted thorough background checks, maintaining an error-free verification rate and ensuring full adherence to company and legal standards.
- Generated employment contracts/offer letters and change forms for new hires and internal transfers, ensuring accuracy and compliance with company policies.
- Managed recruitment data and metrics using ATS systems, providing weekly reports on key recruitment KPIs.
- Created and implemented an employee FAQ resource answering 50+ common inquiries, reducing HR response time.
- Served as primary point of contact for employee inquiries, effectively managing communication and redirecting complex issues.
Administrative Assistant
REMAX Twin City Realty Inc. | Waterloo
- Maintained and updated digital and physical filing systems for 1000+ documents, demonstrating strong organizational skills and attention to detail.
- Provided administrative support by managing complex calendars and coordinating meetings across multiple stakeholders.
- Handled sensitive proprietary information with strict confidentiality and professionalism.
- Built and maintained excellent customer relationships through timely responses and proactive client service.
Healthcare Assistant
L’arche Canada | Calgary
- Managed care schedules and appointments for multiple clients while effectively balancing competing priorities.
- Maintained detailed records and documentation for client care, ensuring accuracy and compliance with organizational standards.
- Collaborated with healthcare professionals to ensure comprehensive care delivery and accurate information sharing.
- Communicated effectively with families, healthcare professionals, and support staff to coordinate care and address individual needs.
Support Staff
Camp Wahanowin | Orillia
- Supported camper registrations, maintained health records, and ensured accuracy and compliance with privacy regulations.
- Provided administrative support by preparing program materials, maintaining attendance records, and handling inquiries.
- Assisted in staff training, orientation, and communication to ensure efficient camp operations.
- Improved camp administrative operations by standardizing attendance and inquiry protocols, driving a documented 15% gain in efficiency.
Education
University of Waterloo
Bachelor of Arts in HRM and Psychology
- GPA: 3.6/4.0. Awarded with President’s Scholarship of Distinction
- Relevant Coursework: Human Resources Management, Organizational Psychology, and Data Analysis
Athabasca University
Labour Relations
Skills
Technical Skills
Soft Skills
Awards
- 2019
President Scholarship of Distinction
University of Waterloo
- 2024
Deans Honours List
University of Waterloo
Volunteering
Waterloo Food Bank
2024Volunteer Coordinator
Scheduled 25+ volunteers, coordinated donation intake, and streamlined weekly distribution.
University Peer Mentorship Program
2021 – 2022Peer Mentor
Mentored first-year students on time management and campus resources, improving retention.